Welcome to Your Health!

We are committed to helping you access services when you need them. We also want to make sure you can take greater care of your own health so that you can live a longer and healthier life. We hope that you will be able to use the information in this section of our site to take small steps to lead a healthier lifestyle. 

Need a GP or nurse

If you have an illness or injury that won't go away, make an appointment with your GP. You can make an appointment with a doctor or a nurse at your practice for medical advice, examinations, treatment, prescriptions and immunisations.

I HEART Barnsley - giving Barnsley people more options for appointments

If you need, or prefer to see or speak to a GP or Nurse in the evenings or on a Saturday or Sunday, you can call the iHEART Barnsley GP service. They are open until 10pm on a weekday and from 9am - 1pm Saturday and Sunday. you can book to see someone at one of the two locations across the borough. For more details, visit their website or call direct on 01226 242419. Find them on Facebook.

When your GP practice is closed overnight and on Saturday or Sunday afternoon, NHS 111 is there for when its less urgent than 999. There is out of hours medical assessment and treatment is available by dialling 111 on your telephone.

When and why?

Make an appointment with your local GP (doctor) when you have a common illness or injury that will not go away. Out of hours medical assessment is always available using the NHS 111 telephone number. Use your GP (doctor) service when you need treatment or advice that does not need a visit to A&E.

Registering with a doctor

For many people the first point of access to the NHS is through their GP. If you have not registered with a GP practice it's quite straightforward. Contact the GP practice and ask to register with them. They will usually ask you to complete a form and once the registration process is complete you will receive a confirmation letter. Find a GP.

NHS 111

NHS 111 service

NHS 111 is a free to call service which will help you when you need to access medical or dental care fast but it is not an emergency.  The NHS 111 service is staffed by trained health professionals so you will get the advice you need or get directed to the right local service to meet your needs.

NHS 111 is available 24 hours a day, 365 days a year to help you access local urgent health care services. Calls are free from landlines and mobile phones.

When to call 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

How does 111 work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, a community nurse, or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

Typetalk or textphone

If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.

Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A typetalk relay assistant will automatically join the call. They will talk back what you've typed to the NHS 111 adviser and, in return, type back the adviser’s conversation, so you can read it on your textphone's display or computer.

Translation service

There is also a confidential interpreter service, which is available in many languages. Simply mention the language you wish to use when the NHS 111 operator answers your call.

 

Pharmacyfirst

There's a local scheme called PharmacyfirstBarnsley GPs and pharmacies are offering a service which gives you more choice and easier access when it comes to treating common illnesses and conditions such as coughs and colds. Things you might otherwise have visited your GP for.

The service is called Pharmacyfirst and means that you can get advice and/or medicines for common less serious illnesses from your local pharmacy, without having to make an appointment with your GP.

If you don't normally pay NHS prescription charges, then any medicines supplied under the Pharmacyfirst scheme will be FREE.

If you do pay for your prescriptions, then the cost of the medicines should be much less that the prescription charge and you get the same great advice from your pharmacist.

Your pharmacist is a qualified health care professional who can help with your health problems.  The pharmacist will offer you a private space to talk to you about your symptoms.

NHS Choices

This section links you directly to the NHS Choices website which is full of all the latest up to date, clear information when it comes to your health.  

This is a printable version of http://www.barnsleyccg.nhs.uk/patient-help/?pr=