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Pharmacy First

Don't wait for a doctors appointment. Go straight to your pharmacy

Through the Pharmacyfirst service you can get extra advice, guidance and support for a range of common, minor short-term helath conditions. 

Your pharmacy team will be able to offer you a cost-effective range of treatments to manage your condition. For some conditions, you may also be able to receive free treatments from your pharmacy if you are eligible for free prescriptions.

From August 2019, in line with national NHS guidance, your doctor, nurse and pharmacist will not generally give you a prescription for, or supply free of charge, medicines which can be bought over the counter for common, minor short-term health conditions.

If you do pay for prescriptions, the the cost of medicines should be much less than the current prescription charge.

Your local pharmacy team play a key role in advising you on common, minor health concerns and if your symptoms suggest it's more serious, they'll ensure you get the care you need. They can offer the enhanced Pharmacyfirst service giving you personalised advice on what treatments might be best for you and how long you can expect your symptoms to last.

All the information on this page is also available to download in a leaflet (PDF).  Click here.


How do I know if I can use the Pharmacyfirst scheme?

The Pharmacyfirst scheme is available in participating pharmacies across Barnsley to anyone registered with a Barnsley GP practice.

What about children?

Children can be treated for certain conditions depending on their age and what medicines are available. Some medicines can only be given to younger children on prescription.  Sometimes the pharmacist will need to see your child to make sure the right advice or treatment is given.

How do I know which pharmacy to go to?

The pharmacies participating in the scheme will display a Pharmacyfirst window sticker or poster in their window.  All participating pharmacies have a private consultation area.

What conditions are included in the scheme?

The conditions covered by the scheme can be found in the tab marked CONDITIONS.

Will I always receive medicine?

Not always, because you may not require any.  If this is the case the pharmacist will give you advice on how best to treat your symptoms.

If it is appropriate, the pharmacist will give you the right medicine.  This medicine is only for you and should not be used for anyone else.

The pharmacist will also tell you the best way to take the medicine and other ways to help manage your symptoms.  If the pharmacist thinks you need to see your doctor or nurse the pharmacist will provide you with a referral slip for you to take to your GP.  This will indicate to your doctor or nurse that you have been to the pharmacy and the reason you have been referred to them.

What should I do if my symptoms persist?

It is important that if your symptoms persist after the time your pharmacist has advised, or you start to feel a lot worse, you should:

  • Go back to the pharmacy for further advice
  • Call NHS 111, or
  • Contact your GP or iHEART Barnsley GP service on 01226 242419. 


The following conditions are currently covered by the scheme:

Updated July 2019

  • Allergies
  • Earache
  • Eczema
  • Scabies
  • Vaginal thrush
  • Head lice - from August 2019 pharmacists will provide enhanced guidance and support and will only be able to supply the Nitty Gritty combs or Bug Buster Kits for treatment of head lice.

Your pharmacy team can also offer you additional advice, guidance and support personal to you for a whole range of common, minor health concerns for which can buy treatments over the counter.