Date:
29 March 2024
Page URL:
https://www.barnsleyccg.nhs.uk/about-us/accessible-information-standard.htm?pr=
The accessible information standard was developed to make health and social care services more accessible. NHS England implemented this standard in August 2016.
All organisations that provide NHS care or adult social care are legally required to follow the Accessible Information Standard.
The standard aims to make sure that people who have a disability, impairment or sensory loss are provided with information that they can easily read or understand and with support so they can communicate effectively with health and social care services.
The Accessible Information Standard directs and defines a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents, where those needs relate to a disability, impairment or sensory loss. It aims to support anyone with information or communication needs relating to a disability, impairment or sensory loss.
As part of the Accessible Information Standard, organisations that provide NHS care or adult social care must do five things. They must:
For more information on the how health and care services should be working with you, click here to visit the NHS England website, which has information in easy read, audio, video with subtitles and in British Sign Language.